Inquisitors resin and digital miniatures in 28mm heroic scale
https://www.kickstarter.com/projects/resinlab/heresylab-heresy-girl-30-dark-faction-girls?ref=b1ef6a
https://www.kickstarter.com/projects/resinlab/heresylab-heresy-girl-30-dark-faction-girls
After waiting a few months for our courier to open AU again, we got tired and contacted DHL. Quite expensive call, but we could no longer wait.
Good new is that packages got to AU yesterday and will be sent out in the next few days.
Sorry for the inconvenience again, but COVID lock down is a drama for mail.
Only a few countries like S. Africa are still locked. We are checking daily.
First of all I want to apologize, I have been responding to emails and not checking here and missed some comments.
Again, for any issue the only way to get it fixed email us at: [email protected]
Please be aware I am alone handling it and may take time to reply :)
Yes we have it for a few models, it's our fault and we just added 2 steps to our production line.
We now will provide the factory with a pic with sizes, and check it versus the printed model. We will also print the models our self. This will sure fix the issue in the future.
If you got a down scaled model, we can not afford now to have it resized and replaced :( sorry, wish I could but budget is very tight, but we are looking to have them printed again soon. In the future anyone who bought from us a model that was too small and joins one of our future KS, we will add the newly scaled one in the package for free. I know it doesn't fix it but we are trying.
Still on hold :( DHL and UPS can ship but not our contracted courier SDA. We asked a quote to DHL and UPS but the cost is prohibitive, we need to wait, hopefully this week should be fixed.
All packages sent,
Australia: is the only exception. Australia for the past month is a "NO SHIP ZONE" for both the courier and the Priority Mail. I can only wait for the ban to be removed. Sorry about it is out of my control, as we were in time to ship, but we can't.
France: I hope no ones get this as personal, but France has proved to be the worst postal system in the world. On over 400 packages sent 25/30% of them are having issue. Several were delivered to who knows who. They state delivered but the signature for Mark A. is from Alfred W., Many more I am getting messages stating can't deliver wrong address when the address is 100% correct. A whole bunch have been sitting in the France International Hub for over a month and not moving. Several more just disappeared in LIMBO LAND..... Not sure what is going on, but this is absurd. And is tacking a lot of time to solve not to mention the economical cost involved. I hope they get things right soon :(
Again I am getting several messages on KS, Messenger, company email, backerkit, whatsapp and more.
If you do not write to [email protected] you will not get an answer, I hope this does not sound rude, but is impossible for me to follow so many com channels, and I am more keen to make mistakes.
Also sending 1 email a day it only gets things worst as it makes hard for me to reply, please be patient we will reply may take 3 to 5 days but we always do and we always fix issues.